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Return Policy

 

Returns and Restocking Charges
You may return any new and unused items that are in their original packaging and in resale condition within 30 days of the date in which the product was purchased. Any and all shipping charges are non-refundable and the return shipping costs will be your responsibility. There may be a restocking fee of up to 20% applied to your return. Parts that have already been installed on a vehicle or modified in any way are non-returnable items.  Parts that are special ordered or customized in any way are also non-refundable.  All returns must be accompanied by a copy of the original invoice and receipt.  In addition, it is a requirement that when shipping your returns to Johnson Speed Shop that the method of shipping is trackable.  We are not responsible for lost packages in a return situation.
 
Damage and Loss Claims
Any product that is damaged upon receipt must be claimed with Johnson Speed Shop within 48 hours of receipt. If there is obvious damage noticed upon delivery of the shipment we ask that you make a claim with the shipper. If there is an issue in reference to a damaged product that is not reported within the 48 hour time frame as stated in this return policy, Johnson Speed Shop may refuse a return.  In addition, if the package is lost and is not received, the claim must be reported to Johnson Speed Shop within 48 hours.
 
Packaging
Any product(s) that will be shipped for return must be in the original packaging and effectively secured.  Please write the Return Merchandise Authorization (RMA) number on the OUTSIDE of the package being returned.  Do not write on any of the packaging that was inside of the original shipment.  Only write on the outside of the box to be shipped.  Please include a copy of the invoice and receipt INSIDE of the original package.  If a package is returned without an RMA number on the package, Johnson Speed Shop reserves the right to refuse the package(s) and refund may not be processed.  You may return any new and unused items that are in their original packaging and in resale condition within 30 days of the date in which the product was purchased.  In addition to the invoice and receipt, returned items must include any manuals, instruction materials, parts, packaging, etcetera that came with the original shipment.  Johnson Speed Shop will make a detailed inspection of the returned package to ensure a proper return was made prior to processing a refund.  If a refund is to be issued it could take up to 30 days for a credit to be seen.